How to configure SwyxLink v6.x
Please ensure that you are familiar with the SwyxWare product before continuing as any interruption in service caused by configuring these trunks can not be deemed the responsibility of Netplan.
If you are unsure prior to continuing please either contact us to arrange the configuration or contact the server administrator.
You will need to have the SwyxWare Administration tool installed and open on your machine and administrative access to the server.
The first action to take is to add a Trunk Group where the Trunk can be assigned.
If successfull you should see the word SIP to the right of the trunk name with No red cross.
Test this by dialling a number you know is working prefixed with a 9 which is the default prefix to select an outgoing line.
If you are unsure prior to continuing please either contact us to arrange the configuration or contact the server administrator.
You will need to have the SwyxWare Administration tool installed and open on your machine and administrative access to the server.
The first action to take is to add a Trunk Group where the Trunk can be assigned.
- Connect to your Swyx Server and then right click on Trunk Groups and select 'Add Trunk Group...'
- You will be presented with a new dialogue window welcoming you to the 'Add Trunk Group Wizard' then click Next to continue.
- Enter the name you wish to use for your Trunk Group and a description
- Select the trunk group type, in this instance you should choose 'SIP' with "Customized SIP" as the profile. Click Next to continue
- Ensure Enable SIP Registration IS checked and then enter 'sip.callclarity.net' into the Registrar field and leave the other settings as they are(Port: 5060 Re-Registration Interval: 120)
- Enter 'sip.callclarity.net' as the Proxy and change the DTMF Mode to be 'Info Method DTMF Relay'. Click Next to continue
- Disable STUN support by unchecking the box
- Select the type of calls you wish this Trunk Group to handle, you will more than likely require 'for all external calls'
- Click Next and then set the Rights Profile to be 'No Call Restrictions'
- Click Next and then chose your Location which will be 'Default Location'
- Clcik Finish and your done for this step.
- Right click on your newly added Trunk Group and select 'Add Trunk'
- You will be presented with a new dialogue window welcoming you to the 'Add Trunk Wizard' then click Next to continue.
- Enter the name you wish to use for your Trunk and give it a description also
- Choose the Trunk Group that the new trunk will be associated to
- Now enter your User ID, User Name and Password which will have been provided to you into the fields provided
- The next part of the wizard asks for details regarding the inbound number. For this stage simply click next as the wizard expects the number to be in your local area.(If the DID allocated is for your local area you can input the rest of the number in to the First Subscriber Number field)
- Click Next to skip past the SIP URI entry stage
- Select the codecs you wish to use. If this trunk is to be used with CallClarity please select both codecs
- Define the number of simultaneous calls your trunk will support. This MUST NOT exceed your licensed number of Voice Channels.
- Check the Machine Name is correct and then click Finish.
If successfull you should see the word SIP to the right of the trunk name with No red cross.
Test this by dialling a number you know is working prefixed with a 9 which is the default prefix to select an outgoing line.